Privacy Policy | Curd Lab

At Curd Lab, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

We believe in transparency and want you to understand exactly what happens with your data. If you have any questions, feel free to reach out to us at [email protected]

1️⃣Information We Collect

📝 Information You Provide:

Account Information: Name, email address, password, and profile details
Cheese-Making Content: Recipes, batch notes, photos, voice recordings, tasting feedback
Production Data: Ingredient lists, milk sources, measurements, temperatures, pH levels
User-Generated Content: Comments, feedback, and interactions with other users
Payment Information: Billing details if you subscribe to paid features (processed securely through third-party payment processors)
Communications: Messages you send us, feedback, and support requests

🔍 Information We Collect Automatically:

Usage Data: How you interact with Curd Lab, features you use, time spent
Device Information: Browser type, operating system, device identifiers
Log Data: IP address, access times, pages viewed, errors encountered
Cookies and Similar Technologies: See our "Cookies" section below

📸 Media Files:

Photos and Voice Recordings:

We store photos and voice recordings you upload for cheese-making documentation
These files are associated with your account and batches
You can delete them at any time through your account
We use secure cloud storage to protect your media files

2️⃣How We Use Your Information

We use your information to:

🎯 Provide Our Service:

Create and manage your account
Store and organize your recipes and batches
Process and display your content
Enable feedback collection features

🛠️ Improve Curd Lab:

Analyze usage patterns
Fix bugs and issues
Develop new features
Optimize performance

💬 Communicate With You:

Send important updates
Respond to your inquiries
Notify about new features
Share tips and best practices

🔐 Security & Safety:

Prevent fraud and abuse
Enforce our Terms of Service
Protect user safety
Comply with legal obligations

3️⃣How We Share Your Information

✅ We DO NOT sell your personal information to third parties.

We may share information in these limited circumstances:

🔧 Service Providers:

We work with trusted third-party services for hosting, storage, analytics, and payment processing. These providers are contractually obligated to protect your data.

👥 Other Users (When You Choose):

When you share feedback forms, recipes, or participate in community features, that information is visible to the users you share it with.

⚖️ Legal Requirements:

We may disclose information if required by law, legal process, or to protect rights, property, or safety.

🏢 Business Transfers:

If Curd Lab is acquired or merged, your information may be transferred to the new owner (we'll notify you if this happens).

4️⃣Data Security

We take reasonable measures to protect your information:

Encryption of data in transit and at rest
Secure cloud storage with reputable providers
Regular security assessments and updates
Access controls and authentication measures
Monitoring for suspicious activity

⚠️ Important:

While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security. Please use strong passwords and keep your account credentials confidential.

📦 Beta Reminder:

Since we're in beta, we recommend keeping backup copies of important data. While we strive for reliability, we cannot guarantee against data loss during this phase.

5️⃣Cookies and Tracking Technologies

We use cookies and similar technologies to:

🔑 Essential Cookies:

Required for the platform to function (authentication, session management, security)

📊 Analytics Cookies:

Help us understand how you use Curd Lab so we can improve it

⚙️ Preference Cookies:

Remember your settings and preferences for a better experience

You can control cookies through your browser settings, but disabling essential cookies may affect platform functionality.

🍪 Manage Your Cookie Preferences:

You can review and update your cookie consent choices at any time using your browser settings or by contacting us at [email protected].

6️⃣Your Rights and Choices

You have the right to:

Access: Request a copy of the personal data we hold about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Portability: Request your data in a portable format
Objection: Object to certain processing of your information
Restriction: Request we limit how we use your data
Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at [email protected]

🌍 GDPR Compliance:

If you're in the European Economic Area (EEA), you have additional rights under GDPR. We're committed to complying with applicable data protection laws.

7️⃣Data Retention

We retain your information:

As long as your account is active
As necessary to provide our services
To comply with legal obligations
To resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we're required to retain it by law.

Note: Some content you've shared publicly (like feedback or comments) may remain visible even after account deletion, but will be anonymized.

8️⃣Third-Party Links and Services

Curd Lab may contain links to third-party websites or integrate with third-party services (like YouTube for recipe videos).

Important: We are not responsible for the privacy practices of third-party sites or services. Please review their privacy policies before providing them with your information.

9️⃣Children's Privacy

Curd Lab is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected] and we will delete it promptly.

🔟International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws.

When we transfer data internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

1️⃣1️⃣Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

We'll update the "Last Updated" date at the top
For material changes, we'll notify you via email or platform notification
We encourage you to review this policy periodically
Continued use after changes means you accept the updated policy

1️⃣2️⃣Contact Us About Privacy

Have questions, concerns, or requests regarding your privacy or this policy?

📧 Email us:

[email protected]

We'll respond to your privacy inquiries as quickly as possible, typically within 30 days.

📋 Quick Summary

✅ We collect information you provide and usage data to run Curd Lab
✅ We DO NOT sell your personal information
✅ We use your data to provide and improve our service
✅ You have rights to access, correct, and delete your data
✅ We use industry-standard security measures
✅ You can contact us anytime with privacy questions